LOGFYX

Fault Reporting

Scan the asset, describe the fault, add photos and mark it out of service if it's unsafe. The workshop gets a job number by email, and the person who reported it hears when it's fixed.

How it works

  1. Report it from the asset

    Scan the asset, choose the type of fault, describe it and add up to five photos. Mark it out of service if it's unsafe.

  2. The workshop gets a job

    The workshop at that site gets an email with a job number. The supervisor can be sent a copy too.

  3. Acknowledged, then resolved

    The workshop adds notes as it works on the job, then resolves it with a comment. The person who reported it gets an email and a notice on their home screen.

What you get

  • Fault types: mechanical, technical, part replacement, service, safety and other
  • A job number for every fault, per company and per month
  • Taking the asset out of service is recorded against the job
  • Open faults show on the asset, on Open Issues and on Asset Status
  • The reporter's contact details on the job, so the workshop can ask questions
  • A Fault Logs download for your audits

Who uses it

Anyone can report a fault. Workshop staff, supervisors, managers and admins acknowledge and resolve jobs.

See it running on your own sites

We'll set up a demo with your sites, your assets and the modules you need, then walk your supervisors through it.